Definitions
Client: any professional or natural person capable within the meaning of articles 1123 et seq. of the Civil Code, or legal entity, who visits the Site subject to these general conditions.
Services and Benefits: https://www.camping-oyam.com provides Customers with:
Content: All elements constituting the information present on the Site, notably texts – images – videos.
Customer information: Hereinafter referred to as “Information(s)” which correspond to all personal data likely to be held by https://www.camping-oyam.com for the management of your account, customer relationship management and for analysis and statistical purposes.
User: Internet user connecting to and using the aforementioned site.
Personal information: “Information which allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies” (article 4 of law n° 78-17 of January 6, 1978).
The terms “personal data”, “data subject”, “processor” and “sensitive data” have the meaning defined by the General Data Protection Regulation (GDPR: no. 2016-679)
1. Presentation of the website.
Pursuant to Article 6 of Law No. 2004-575 of June 21, 2004 on confidence in the digital economy, users of the website https://www.camping-oyam.com are informed of the identity of the various parties involved in its creation and monitoring.
Owner : SAS CAMPING OYAM Share capital of €19,211.45 VAT number: fr04389866245 – 343, Rue d'Oyamburua 64210 Bidart represented by Loïc Péron (president) and Stéphane Péron (DG)
Publication manager : david rembowski – david@camping-oyam.com
The publication manager is a natural person or a legal entity.
Data Protection Officer : David Rembowski for camping oyam – david@camping-oyam.com
The legal notices come from the model proposed by the free generator offered by Orson.io
Creation of the site : Eneko, WordPress site creation expert, loading speed optimization specialist, based in Singapore. More information on www.eneko.sg
Graphic design : Caléis, a graphic design and web development agency in Bordeaux, designed the site. More information on www.caleis.fr
SEO : Triple Lootz, SEO and web marketing agency in Landes, ensured the optimization of the site for SEO. More info on www.triplelootz.com
Accommodation : 2GCI, web hosting and development in Landes, provides high-performance hosting for this site. More information on www.2gci.fr
2. General conditions of use of the site and the services offered.
The Site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Client may not in any way reuse, transfer or exploit for its own account all or part of the elements or works of the Site.
Use of the site https://www.camping-oyam.com implies full and complete acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time, users of the site https://www.camping-oyam.com are therefore invited to consult them regularly.
This website is normally accessible to users at any time. An interruption for technical maintenance reasons may however be decided by https://www.camping-oyam.com, which will then endeavour to communicate to users in advance the dates and times of the intervention. The website https://www.camping-oyam.com is updated regularly by https://www.camping-oyam.com responsible. Similarly, the legal notices may be modified at any time: they nevertheless apply to the user who is invited to refer to them as often as possible in order to be aware of them.
3. Description of services provided.
The website https://www.camping-oyam.com aims to provide information concerning all of the company's activities. https://www.camping-oyam.com strives to provide information on the website https://www.camping-oyam.com that is as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies and deficiencies in updating, whether due to its own actions or those of third-party partners who provide it with this information.
All information provided on the site https://www.camping-oyam.com is given for information purposes only, and is subject to change. Furthermore, the information on the site https://www.camping-oyam.com is not exhaustive. It is given subject to modifications having been made since it was put online.
4. Contractual limitations on technical data.
The site uses JavaScript technology. The website cannot be held responsible for material damage related to the use of the site. In addition, the user of the site agrees to access the site using recent equipment, not containing viruses and with an up-to-date latest generation browser. The site https://www.camping-oyam.com is hosted by a service provider in the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679)
The objective is to provide a service that ensures the best accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. It nevertheless reserves the right to interrupt the hosting service for the shortest possible periods, in particular for maintenance purposes, improvement of its infrastructure, failure of its infrastructure or if the Services generate traffic deemed abnormal.
https://www.camping-oyam.com and the host cannot be held responsible in the event of a malfunction of the Internet network, telephone lines or computer and telephone equipment linked in particular to network congestion preventing access to the server.
5. Intellectual property and counterfeiting.
https://www.camping-oyam.com is the owner of the intellectual property rights and holds the usage rights on all elements accessible on the website, including texts, images, graphics (creation Sté Caleîs, Cédric Pennetier, 21 rue Blaise Pascal – 33800 Bordeaux), Logo, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited, except with the prior written authorization of: https://www.camping-oyam.com.
Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of Articles L.335-2 et seq. of the Intellectual Property Code.
6. Limitations of liability.
https://www.camping-oyam.com acts as the publisher of the site. https://www.camping-oyam.com is responsible for the quality and veracity of the Content it publishes.
https://www.camping-oyam.com cannot be held responsible for direct or indirect damage caused to the user's equipment when accessing the website https://www.camping-oyam.com, and resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.
https://www.camping-oyam.com may also not be held liable for indirect damages (such as loss of market or loss of opportunity) resulting from the use of the https://www.camping-oyam.com website. Interactive spaces (possibility of asking questions in the contact area) are available to users. https://www.camping-oyam.com reserves the right to delete, without prior notice, any content posted in this space that contravenes the legislation applicable in France, in particular the provisions relating to data protection. Where applicable, https://www.camping-oyam.com also reserves the right to bring the user's civil and/or criminal liability into question, in particular in the event of a message of a racist, insulting, defamatory or pornographic nature, regardless of the medium used (text, photograph, etc.).
Hyperlinks
In order to facilitate access to other sites that may provide additional information, Camping Oyam has inserted a certain number of links on the site. However, Camping Oyam cannot be held liable for a third-party site that the Internet user may access via https://www.camping-oyam.com
7. Management of personal data.
The Client is informed of the regulations concerning marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 6, 2004 as well as the General Data Protection Regulation (GDPR: n° 2016-679).
7.1 Persons responsible for collecting personal data
For Personal Data collected as part of the creation of the User's personal account and their browsing on the Site, the person responsible for processing Personal Data is: CAMPING OYAM. https://www.camping-oyam.com is represented by Loïc Péron, its legal representative.
As the controller of the data it collects, https://www.camping-oyam.com undertakes to comply with the framework of the legal provisions in force. In particular, it is its responsibility to establish the purposes of its data processing, to provide its prospects and customers, from the collection of their consents, with complete information on the processing of their personal data and to maintain a register of processing in accordance with reality. Whenever https://www.camping-oyam.com processes Personal Data, https://www.camping-oyam.com takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which https://www.camping-oyam.com processes them.
7.2 Purpose of the data collected
https://www.camping-oyam.com may process all or part of the data:
When you browse the website https://www.camping-oyam.com, we ask you, for example, to provide us with various personal data such as:
When you use our contact form
When you make a reservation
When you respond to our satisfaction questionnaire
When you subscribe to the newsletter
When you log in to your personal space
The requested data is as follows:
Your data: name, first name, date of birth, place of birth, personal address, email address, telephone number and mobile phone.
Data of accompanying persons: surname, first name, date and place of birth, with their prior consent.
Elements linked to the customer account: password, history of stays, (date of stay, type of accommodation reserved, length of stay)
Information relating to your use of our website.
Payment information (payment method, amount paid)
Information regarding your applications on our RECRUITMENT page (CV, letter, photo)
We also collect other data that can be enabled or disabled from your devices
to enable navigation on the Site and the management and traceability of the services ordered by the user: connection and usage data for the Site, invoicing, order history, etc.
to prevent and combat computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password (hashed)
to improve navigation on the Site: connection and usage data
to conduct optional satisfaction surveys on https://www.camping-oyam.com: email address
to conduct communication campaigns (push sms, email): telephone number, email address
Respond to your requests, expectations and complaints when you use our contact form
https://www.camping-oyam.com does not market your personal data which is therefore only used out of necessity or for statistical and analysis purposes.
Storage durations of your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
7.3 Right of access, rectification and opposition
In accordance with current European regulations, Users of https://www.camping-oyam.com have the following rights:
right of access (article 15 GDPR) and rectification (article 16 GDPR), updating, completeness of User data right to block or erase User personal data (article 17 GDPR), when they are inaccurate, incomplete, ambiguous, outdated, or whose collection, use, communication or conservation is prohibited
right to withdraw consent at any time (article 13-2c GDPR)
right to limit the processing of User data (article 18 GDPR)
right to object to the processing of User data (article 21 GDPR)
right to the portability of data that Users have provided, when this data is subject to automated processing based on their consent or on a contract (article 20 GDPR)
right to define the fate of Users' data after their death and to choose to whom https://www.camping-oyam.com must communicate (or not) their data to a third party that they have previously designated
As soon as https://www.camping-oyam.com becomes aware of the death of a User and in the absence of instructions from the User, https://www.camping-oyam.com undertakes to destroy the User's data, unless their retention proves necessary for evidentiary purposes or to meet a legal obligation.
If the User wishes to know how https://www.camping-oyam.com uses his/her Personal Data, request to rectify them or object to their processing, the User can contact https://www.camping-oyam.com in writing at the following address:
CAMPING OYAM – DPO, oyam campsite
301, Rue d’Oyamburua 64210 Bidart.
In this case, the User must indicate the Personal Data that he/she would like https://www.camping-oyam.com to correct, update or delete, by identifying himself/herself precisely with a copy of an identity document (identity card or passport).
Requests for deletion of Personal Data will be subject to the obligations imposed on https://www.camping-oyam.com by law, in particular with regard to the retention or archiving of documents. Finally, Users of https://www.camping-oyam.com may file a complaint with the supervisory authorities, in particular the CNIL (https://www.cnil.fr/fr/plaintes).
7.4 Non-communication of personal data
https://www.camping-oyam.com prohibits itself from processing, hosting or transferring the Information collected on its Customers to a country located outside the European Union or recognized as "inadequate" by the European Commission without first informing the customer. However, https://www.camping-oyam.com remains free to choose its technical and commercial subcontractors on the condition that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: n° 2016-679).
https://www.camping-oyam.com undertakes to take all necessary precautions to preserve the security of the Information and in particular to ensure that it is not communicated to unauthorized persons. However, if an incident impacting the integrity or confidentiality of the Customer's Information is brought to the attention of https://www.camping-oyam.com, the latter must inform the Customer as soon as possible and communicate the corrective measures taken. Furthermore, https://www.camping-oyam.com does not collect any "sensitive data".
The User's Personal Data may be processed by subsidiaries of https://www.camping-oyam.com and subcontractors (service providers), exclusively to achieve the purposes of this policy. Subcontractor for our planning management software (Sequoiasoft for Thélis résa).
Within the limits of their respective attributions and for the purposes mentioned above, the main persons likely to have access to the data of Users of https://www.camping-oyam.com are mainly the agents of our customer service.
7.5 Types of data collected
Concerning users of a Site https://www.camping-oyam.com, we collect the following data which are essential to the operation of the service, and which will be kept for a maximum period of 1 year after the end of the contractual relationship:
name, postal address, email address and website
Personal data relating to your reservations on the site https://www.camping-oyam.com are kept for longer in order to meet legal obligations (such as tax regulations)
https://www.camping-oyam.com also collects information that helps improve the user experience and provide contextualized advice:
cookies, third-party tracking tools, track your interactions with this embedded content
This data is kept for a maximum period of 1 year after the end of the contractual relationship.
8. Incident Notification
Despite our best efforts, no method of transmission over the Internet, and no method of electronic storage, is completely secure. We cannot guarantee its absolute security. If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to fully informing our customers of all matters relating to the security of their account and to providing them with all the information necessary to help them comply with their own regulatory reporting obligations.
No personal information of the user of the site https://www.camping-oyam.com is published without the user's knowledge, exchanged, transferred, assigned or sold on any medium to third parties. Only the hypothesis of the repurchase of https://www.camping-oyam.com and its rights would allow the transmission of said information to the potential purchaser who would in turn be bound by the same obligation to retain and modify the data with respect to the user of the site https://www.camping-oyam.com.
Security
To ensure the security and confidentiality of Personal Data and Personal Health Data, https://www.camping-oyam.com uses networks protected by standard devices such as firewalls, pseudonymization, encryption and password. The data used is encrypted and protected using the SSL (Secure Socket Layer) protocol.
When processing Personal Data, https://www.camping-oyam.com takes all reasonable steps to protect it from loss, misuse, unauthorized access, disclosure, alteration or destruction.
9. Hypertext links, “cookies” and internet tags
The site https://www.camping-oyam.com contains a certain number of hypertext links to other sites, set up with the authorization of https://www.camping-oyam.com. However, https://www.camping-oyam.com does not have the possibility to verify the content of the sites thus visited, and will consequently assume no responsibility for this fact.
Unless you decide to disable cookies, you agree that the site may use them. You can disable these cookies at any time and free of charge using the deactivation options offered to you and recalled below, knowing that this may reduce or prevent accessibility to all or part of the Services offered by the site.
9.1. “COOKIES”
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
By editing or publishing an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other sites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
https://www.camping-oyam.com may process the User's information concerning his visit to the Site, such as the pages viewed, the searches carried out. This information allows https://www.camping-oyam.com to improve the content of the Site and the User's navigation.
Cookies facilitate navigation and/or the provision of services offered by the Site, the User can configure his browser to allow him to decide whether or not he wishes to accept them so that Cookies are saved in the terminal or, on the contrary, that they are rejected, either systematically or according to their issuer. The User can also configure his browser software so that the acceptance or rejection of Cookies is offered to him punctually, before a Cookie is likely to be saved in his terminal. https://www.camping-oyam.com informs the User that, in this case, the functionalities of his browser software may not all be available.
If the User refuses the registration of Cookies in his terminal or browser, or if the User deletes those registered there, the User is informed that his navigation and experience on the Site may be limited. This could also be the case when https://www.camping-oyam.com or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.
Where applicable, https://www.camping-oyam.com declines all responsibility for the consequences related to the degraded functioning of the Site and the services potentially offered by https://www.camping-oyam.com, resulting from (i) the refusal of Cookies by the User (ii) the impossibility for https://www.camping-oyam.com to record or consult the Cookies necessary for their functioning due to the User's choice. For the management of Cookies and the User's choices, the configuration of each browser is different. It is described in the browser's help menu, which will allow you to know how the User can modify their wishes regarding Cookies.
At any time, the User may choose to express and modify his/her wishes regarding Cookies. https://www.camping-oyam.com may also use the services of external service providers to help it collect and process the information described in this section.
Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin and Google Plus appearing on the Site https://www.camping-oyam.com or in its mobile application and if the User has accepted the deposit of cookies by continuing to browse the Website or the mobile application of https://www.camping-oyam.com, Twitter, Facebook, Instagram, Linkedin and Google Plus can also deposit cookies on your terminals (computer, tablet, mobile phone).
These types of cookies are only placed on your devices if you consent to them, by continuing to browse the Website or mobile application of https://www.camping-oyam.com. At any time, the User may nevertheless withdraw his consent to https://www.camping-oyam.com placing this type of cookie.
Article 9.2. INTERNET TAGS
https://www.camping-oyam.com may occasionally use Internet tags (also called "tags", or action tags, single-pixel GIFs, transparent GIFs, invisible GIFs and one-to-one GIFs) and deploy them through a specialist web analysis partner who may be located (and therefore store the corresponding information, including the User's IP address) in a foreign country.
These tags are placed both in online advertisements allowing Internet users to access the Site, and on the various pages of the Site.
This technology allows https://www.camping-oyam.com to evaluate visitors' responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the User's use of this Site.
The external service provider may possibly collect information about visitors to the Site and other Internet sites using these tags, compile reports on the activity of the Site for the attention of https://www.camping-oyam.com, and provide other services relating to the use of the Site and the Internet.
10. Applicable law and attribution of jurisdiction.
Any dispute relating to the use of the site https://www.camping-oyam.com is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is granted to the competent courts of Bayonne.